Last updated: January 31, 2026

primIQ.ai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (primIQ.ai), use our services (including CivIQ and LogIQ), or interact with us in any way.

1. Information We Collect

Personal Information: Name, email address, phone number, and any information you provide in forms, applications, or communications.
Account Data: When you sign in (via Cognito), we may receive your email and basic profile info.
Usage Data: IP address, browser type, pages visited, time spent, and interaction data (via cookies, logs, analytics).
Meeting & Content Data: If you use LogIQ or CivIQ features, we process meeting transcripts, Jira data, code changes, and related content — but only with your explicit authorization and for the purpose of providing the service.
Uploaded Files: Resumes or other files you submit (e.g., job applications) are processed temporarily and deleted after review unless you consent otherwise.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services (CivIQ, LogIQ, chatbot, etc.)
Authenticate and secure your account
Respond to inquiries, support requests, and job applications
Send service updates, newsletters, or marketing (only if you opt in)
Comply with legal obligations and prevent fraud/abuse

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers (AWS, Claude/Anthropic, Zoom/Teams/Jira/GitHub integrations — only as needed and under strict contracts)
Legal authorities when required by law
Business partners in case of merger/acquisition (with notice)

4. Data Security

We implement reasonable security measures (encryption at rest/transit, access controls, monitoring) to protect your data. However, no system is 100% secure — we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Opt out of marketing emails
Request data portability
Object to processing

6. International Transfers

Your data may be processed in the United States or other countries. We use safeguards (e.g., Standard Contractual Clauses) to protect cross-border transfers.

7. Changes to This Policy

We may update this policy. Changes will be posted here with the updated date. Continued use after changes constitutes acceptance.

8. Contact Us

Questions about this Privacy Policy? Reach out to:
info@primiq.ai