What Changed
In April 2024, the U.S. Department of Justice finalized updated Title II accessibility rules. State and local government digital services must now align with modern accessibility standards.
The deadlines are operationally close for many municipal teams and apply to websites, mobile applications, forms, and digital service portals.
Texas Timeline
Large local governments (population 50,000+) must comply by April 24, 2026.
Smaller local governments must comply by April 26, 2027.
- - Public websites
- - Resident-facing forms and service workflows
- - Digital documents and online communication systems
- - Mobile applications and integrated portal experiences
Execution Priorities
Treat accessibility remediation as an operational workstream, not a one-time design project.
Start with high-traffic service paths and high-risk compliance surfaces: payments, records requests, service reporting, and application portals.
- - Audit templates and component libraries against WCAG 2.1 AA
- - Fix navigation, keyboard access, and heading semantics
- - Address color contrast and form error handling
- - Create a recurring accessibility QA and content governance workflow
Trusted for regulated, high-stakes operational environments.