CivIQ Guide Sites

Government Websites Built for Public Service

Modern government websites with integrated AI services, accessibility support, and operational monitoring in one managed platform.

AI-powered resident service assistanceWCAG 2.1 AA accessibility supportManaged website operations and monitoring
Palo Verde government website preview
Palo Verde mobile website previewPalo Verde services mobile view
Product 02CivIQ Guide

CivIQ Guide Platform

Government Websites & Resident Apps

Modern government websites and mobile apps built for accessibility, service delivery, and long-term operational reliability.

Problem

CivIQ Sites is designed for government delivery teams that need reliable publishing operations, clear compliance accountability, and measurable platform performance across every resident touchpoint.

DesktopiOSAndroid
Solution
  • Modern resident websites and service pages across desktop and mobile.
  • Integrated AI assistant entry points for questions, forms, and department routing.
  • Accessibility and release controls tied directly to publishing workflows.
Call to Action

Resident Interface

Proof
Palo Verde government website preview
Palo Verde mobile website previewPalo Verde services mobile view
Feature Highlights

6 Core Site + Ops Capabilities

  • Signals admin console for uptime, alerts, and release visibility
  • Department publishing governance with role-based approvals
  • WCAG remediation tracking connected to website changes
  • Performance telemetry for pages, forms, and service journeys
  • Resident-first information architecture and service navigation
  • Built-in AI assistant readiness across content and support flows

Core Capabilities

Operate, Publish, and Monitor in One System

CivIQ Sites brings publishing control, accessibility delivery, and production visibility into one cleaner workflow for government web teams.

Signals Admin Console

Track uptime, latency, alerts, and release health from one operational view.

Accessibility Delivery

Keep scans, remediation, and validation connected to each content release.

Department Governance

Set publishing ownership, approvals, and escalation paths across departments.

Release Operations

Coordinate launches, rollback readiness, and post-release monitoring in one flow.

CMS & Content Operations

Run reusable templates, content workflows, and role-based publishing controls.

Hosting & Security

Deliver secure hosting, SSL, observability, and release safeguards by default.

Signals Showcase

Signals Admin Console

Monitor site health, release state, accessibility posture, and resident demand from one cleaner operations workspace.

  • Watch traffic, uptime, and resident demand on critical service journeys.
  • Surface alert queues for latency, failures, and degraded dependencies.
  • Keep release state and publishing ownership visible during changes.
  • See accessibility posture beside infrastructure and content signals.

Live Console Snapshot

Website telemetry mirrored from the Signals demo.

Production View

Pages Live

142

Service Uptime

99.98%

Avg Load

342ms

Residents Served

18,420

Service Requests

2,143

Open Alerts

3

Compliance

WCAG & ADA Compliance Operations

Accessibility work stays tied to website operations so compliance is managed continuously instead of treated like a separate one-time project.

WCAG 2.1 AA Execution

Audit, prioritize, remediate, and validate accessibility issues across templates, forms, components, and service content.

ADA Title II Readiness

Map remediation work to enforceable obligations and keep defensible evidence of accessibility controls over time.

Ongoing Monitoring

Run recurring scan cycles with ownership workflows and regression protection instead of a one-time accessibility project.

Add-ons

Expansion Modules in Overview

Add focused capability modules as your digital-service platform matures.

AI Assistant

Deploy a source-grounded public knowledge assistant integrated with site content, forms, and resident support workflows.

  • Resident inquiry deflection and routing
  • Citation-backed response generation
  • Escalation handoff with full context

Advanced Compliance

Expand beyond baseline remediation with continuous governance and deeper operational controls.

  • Expanded scan depth and cadence options
  • Program-level compliance scorecards
  • Cross-department remediation tracking

Document Remediation

Fix high-impact PDFs, forms, and documents that create accessibility barriers in resident service journeys.

  • PDF and document accessibility cleanup
  • Template-level remediation standards
  • Validation reports for completed updates

Portal Integrations

Connect payments, CRM, permitting, and service systems into one coordinated site and service-delivery experience.

  • Service portal and form workflow integration
  • Operational data visibility in dashboards
  • Reduced fragmentation across resident touchpoints

Rollout

Plan delivery, hosting, and pricing in one website rollout track

Teams evaluating CivIQ Sites typically need the full decision path in one place: how rollout works, what deployment options exist, and how pricing changes by scope.

Book a Demo

Walk through your current website, service priorities, and operational constraints with the CivIQ team.

Request Site Review

Receive a recommended rollout path aligned to accessibility risk, content governance, and resident-service priorities.

See the Live Demo

Open the live CivIQ government website experience and review the resident-facing service journeys directly.

Onboarding Process

Step 1

Audit Current Site + Service Journeys

Review navigation, high-demand pages, forms, content ownership, and accessibility posture to define scope.

Step 2

Design Templates + Governance Model

Build the information architecture, page systems, publishing permissions, and department workflows for launch.

Step 3

Launch with QA + Accessibility Validation

Run content migration, device testing, accessibility validation, and production-readiness review before go-live.

Step 4

Operate with Signals + Support

Manage uptime, alerts, releases, remediation tracking, and continuous website improvement after launch.

Launch Readiness Checklist

  • Identify the top resident service journeys that must be improved first.
  • Confirm department owners for content, approvals, and post-launch governance.
  • Prioritize accessibility risks across templates, forms, and public documents.
  • Decide whether AI assistant entry points should launch with the site or phase in later.

Deployment Models

Self Hosted

Deploy CivIQ Sites into your own infrastructure when internal hosting, security, or procurement policy requires it.

Vendor Hosted

CivIQ hosts and operates the platform for you, including monitoring, release support, and managed website operations.

Hybrid

Keep selected systems in your environment while CivIQ manages the web layer, tooling, monitoring, and content operations.

Pricing

Scope-based pricing tracks for websites, remediation, and managed operations

Final pricing is determined after scope review, current-site assessment, and the selected delivery model. Teams can start with remediation, a full platform rollout, or a rebuild with ongoing support.

Remediation Project

Scope-based remediation project

Best for agencies with an existing site that need prioritized WCAG and ADA issue resolution without a full rebuild.

Managed Platform Rollout

Implementation + managed platform plan

Best for teams standardizing hosting, publishing operations, accessibility, and site telemetry together.

Website Rebuild

Build engagement + optional support retainer

Best for teams replacing legacy infrastructure with accessibility-first website architecture and ongoing support.

Rollout FAQ

Can CivIQ support both a rebuild and ongoing operations?

Yes. Teams can start with a rebuild or remediation project, then continue into managed hosting, Signals monitoring, and support.

Do we have to use CivIQ-hosted infrastructure?

No. CivIQ Sites can be delivered as self-hosted, vendor hosted by us, or hybrid depending on your security and operating model.

Can Signals be included with the website rollout?

Yes. The rollout can include the Signals admin console so your team can monitor uptime, alerts, and site-performance health after launch.

Final CTA

Start Your Website Rollout Review

RolloutHostingPricing

CivIQ Sites can launch as self hosted, vendor hosted by us, or hybrid with Signals visibility, accessibility operations, and managed website support built into the delivery plan.