Your City Ticket Board
To Do
2Permit status page adds stale 2025 fee copy
Update fee schedule and service SLA copy on permit status content module.
Assignee: Nina Park
Requester: Calvin Wu
Dept: Planning
Missed trash route form needs zone lookup
Add route-zone validation and preload resident address details.
Assignee: Luis Mendez
Requester: Kara Flynn
Dept: Public Works
In Progress
2Payment confirmation emails missing transaction IDs
Patch payment callback template mapping and replay failed sends.
Assignee: Brooke Allen
Requester: Finance Ops
Dept: Finance
Search relevance drift on utilities knowledge pages
Tune ranking weights and boost billing + outage documents.
Assignee: Mina Patel
Requester: Resident Services
Dept: Utilities
Agent
2Automate weekly accessibility conformance export
Generate PDF statement after WCAG scan completion and attach to records.
Assignee: AI Worker
Requester: Compliance Team
Dept: Compliance
Draft outage response template for utility billing API
Prepare resident notice template and escalation matrix.
Assignee: AI Worker
Requester: Call Center
Dept: Resident Support
Blocked
1New parcel API token pending vendor approval
Dependency on vendor access key issuance before deployment.
Assignee: Dana Brooks
Requester: GIS Team
Dept: Planning
Testing
2Mobile nav keyboard focus regression on forms page
Validate tab flow and skip links on iOS Safari and Chrome Android.
Assignee: Jordan Lee
Requester: Accessibility QA
Dept: Digital Services
Service directory card filtering by department
Regression tests for filters and URL state persistence.
Assignee: Priya Rao
Requester: Communications
Dept: City Manager
Completed
2Expose outage map status in utilities hub
Added feed integration + resident-facing outage legend module.
Assignee: Ava Chen
Requester: Utilities Ops
Dept: Utilities
311 form duplicate submission guard
Added idempotency key and duplicate alert suppression.
Assignee: Marcus Holt
Requester: Support Desk
Dept: Public Works
To Do
2Permit status page adds stale 2025 fee copy
Update fee schedule and service SLA copy on permit status content module.
Assignee: Nina Park
Requester: Calvin Wu
Dept: Planning
Missed trash route form needs zone lookup
Add route-zone validation and preload resident address details.
Assignee: Luis Mendez
Requester: Kara Flynn
Dept: Public Works
In Progress
2Payment confirmation emails missing transaction IDs
Patch payment callback template mapping and replay failed sends.
Assignee: Brooke Allen
Requester: Finance Ops
Dept: Finance
Search relevance drift on utilities knowledge pages
Tune ranking weights and boost billing + outage documents.
Assignee: Mina Patel
Requester: Resident Services
Dept: Utilities
Agent
2Automate weekly accessibility conformance export
Generate PDF statement after WCAG scan completion and attach to records.
Assignee: AI Worker
Requester: Compliance Team
Dept: Compliance
Draft outage response template for utility billing API
Prepare resident notice template and escalation matrix.
Assignee: AI Worker
Requester: Call Center
Dept: Resident Support
Blocked
1New parcel API token pending vendor approval
Dependency on vendor access key issuance before deployment.
Assignee: Dana Brooks
Requester: GIS Team
Dept: Planning
Testing
2Mobile nav keyboard focus regression on forms page
Validate tab flow and skip links on iOS Safari and Chrome Android.
Assignee: Jordan Lee
Requester: Accessibility QA
Dept: Digital Services
Service directory card filtering by department
Regression tests for filters and URL state persistence.
Assignee: Priya Rao
Requester: Communications
Dept: City Manager
Completed
2Expose outage map status in utilities hub
Added feed integration + resident-facing outage legend module.
Assignee: Ava Chen
Requester: Utilities Ops
Dept: Utilities
311 form duplicate submission guard
Added idempotency key and duplicate alert suppression.
Assignee: Marcus Holt
Requester: Support Desk
Dept: Public Works